Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Verizon Wireless
10.2022 - Current
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Stayed knowledgeable on the latest product and service innovations and technological advancements through continuous training.
Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
Increased sales by fostering relationships with customers, implementing business strategies, and suggesting areas for improvement.
Retail Sales Expert
Spectrum
12.2021 - 02.2022
Handled in-store purchase payment processing with cash and credit cards
Increased sales by offering advice on purchases and promoting additional products
Greeted all customers cheerfully and asked open-ended questions to ascertain needs
Offered each customer top-notch, personal service to boost sales and customer satisfaction
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
Service Advocate
Target
08.2020 - 10.2021
Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone
Restocked and organized merchandise in front lanes
Answered questions about store policies and addressed customer concerns
Mentored new team members on POS system operation, customer service strategies and sales goals
Assisted customers with self-checkout machine operations
Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues
Stock Associate/Sales Floor Associate
Ann Taylor
02.2020 - 09.2020
Offered customers personal service and polite support to boost sales and customer satisfaction
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays
Stacked and faced products on displays and shelves in accordance with company policy
Maintained current knowledge of shelves and end cap plans to effectively merchandise products
Maintained effective team member communication
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior