Yaslin Iglesias
Fort Campbell North,KY
Summary
Seeking a position where I can apply my experience in team and operations management, enhancing efficiency and customer satisfaction. I am committed to service excellence and creating a positive work environment aiming to contribute to the growth and success of the establishment.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Caregiver
CareSense Home Health Care
03.2023 - 06.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Head Waiter
Chilis's Bar And Grill
08.2017 - 02.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
Bachelor of Science - Nursing
Sistema Universitario Ana G. Mendez Mendez
San Juan, PR06.2023
Certificate - American Sign Language (ASL)
Huertas
Caguas, Puerto Rico09.2020
Skills
- Team Management and Leadership
- Customer Service Excellence
- POS Knowledge
- Adaptability
- Multitasking
- Food Safety and Sanitation
- Inventory Management
- Inventory controls
- Time management
Timeline
Caregiver
CareSense Home Health Care
03.2023 - 06.2024
Head Waiter
Chilis's Bar And Grill
08.2017 - 02.2023
Bachelor of Science - Nursing
Sistema Universitario Ana G. Mendez Mendez
Certificate - American Sign Language (ASL)
Huertas
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