Yasmeen Grant
Winston-Salem,NC
Summary
Dedicated healthcare professional with extensive experience in patient services and data management. Proficient in coordinating healthcare services, managing patient information, and improving patient care quality. Seeking to leverage my skills in healthcare administration, data analysis and public health to advance my career within the healthcare field.
Overview
3
3
years of professional experience
Work History
Patient Service Representative III
Atrium Health Wake Forest Baptist
02.2023 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Lead training for new employees and update staff on system changes.
- Oversee patient intake process, ensuring accurate information and insurance verification.
- Manage patient scheduling and coordinate clinic operations.
- Maintain electronic health records, ensuring accuracy and compliance.
Data Entry Clerk- Medical Scribe
Forsyth County Department Of Public Health
09.2021 - 08.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Coordinated with supervising physician or doctor to complete and submit medical records.
- Completing all administrative tasks efficiently and helping physician take tests and prescribe medication.
- Verified, updated, and corrected source documents.
Patient Service Coordinator
Atrium Health Wake Forest Baptist
01.2021 - 09.2021
- Managed a high-volume workload while ensuring superior communication skills to develop rapport with patients and co-workers.
- Coordinated patient’s appointments and maintained medical records.
- Utilized scheduling software, optimizing healthcare delivery processes.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
Education
Sociology/Biology Courses - Sociology
Sweet Briar College
Amherst, VAAssociate of Arts - Health Care Administration
Forsyth Technical Community College
Winston-Salem, NCCertified Nursing Assistant -
Career Center
Winston-Salem, NC06.2014
Skills
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
- Healthcare Administration
- Electric Health Records
- Encompass Super User
- Epic Software
- Training and Staff Development
- Population Health Strategies
- Team Collaboration & Leadership
Timeline
Patient Service Representative III
Atrium Health Wake Forest Baptist
02.2023 - Current
Data Entry Clerk- Medical Scribe
Forsyth County Department Of Public Health
09.2021 - 08.2022
Patient Service Coordinator
Atrium Health Wake Forest Baptist
01.2021 - 09.2021
Sociology/Biology Courses - Sociology
Sweet Briar College
Associate of Arts - Health Care Administration
Forsyth Technical Community College
Certified Nursing Assistant -
Career Center
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