YASMEEN HOLMES
Far Rockaway,NY
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Medical Secretary
Nyu Langone
Manhattan, NY
01.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
Patient Service Representative
Lenox Hill Radiology
Brooklyn, NY
12.2022 - 01.2024
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Scheduled patient appointments and procedures.
- Documented and managed patient information in computer system.
Clerical Assistant
NYCHH
Brooklyn, NY
05.2020 - 12.2022
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with customers by phone, email or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Babysitter/Nanny
College Nannies and Tutors
Manhattan, NY
04.2017 - 02.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Education
Associate of Applied Science -
Tompkins-Cortland Community College
Dryden, NY05.2018
Skills
- Clerical assistant
- Epic hyperspace
- Task prioritization
- Customer service
- Microsoft Office Typing speed: 60
- WPM
- Operating systems (Windows/XP
- Vista/7; Mac)
Timeline
Medical Secretary
Nyu Langone
01.2024 - Current
Patient Service Representative
Lenox Hill Radiology
12.2022 - 01.2024
Clerical Assistant
NYCHH
05.2020 - 12.2022
Babysitter/Nanny
College Nannies and Tutors
04.2017 - 02.2020
Associate of Applied Science -
Tompkins-Cortland Community College