Yasmin Hernandez
Idaho Falls,ID
Summary
Dedicated worker experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions. Committed to delivering exceptional workplace performance to contribute towards the achievement of company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Care Professional
Progressive Behavior Systems
10.2023 - Current
- Supported clients emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
- Maintained clean, safe, and well-organized patient environment.
- Entrusted to handle confidential and sensitive situations in professional matter.
Tire Technician
Loves Travel Stop
05.2022 - 10.2022
- Drove automobile and service trucks to industrial sites to provide services and responded to emergency calls
- Assisted mechanics and performed various mechanical duties, such as changing oil and checking and replacing batteries
- Cleaned and tidied up shop and organized stock
Floater
Jackson's Food Store
12.2020 - 07.2022
- Processed cash, check and credit cards for customer purchases
- Traveled to various company locations to assist and maintain store standards
- Arranged and replenished displays and merchandise racks to maintain store quality
- Provided product information and resolved concerns to assist customers
Front End Courtesy Clerk
Broulims
03.2020 - 12.2020
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Packaged and carried out purchased items to customer vehicles
- Directed customers to appropriate store locations according to needs
- Used knowledge of company products and services to recommend solutions to customers
Mixologist
The Fizz Bizz
09.2018 - 03.2020
- Supported clients emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
- Maintained clean, safe, and well-organized patient environment.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
High School Diploma -
Skyline senior high school
Idaho Falls, Idaho05.2019
Skills
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Interpretation and Translation Services
- Strong Analytical and Problem-Solving Skills
- Strong Communication and Interpersonal Skills
- Merchandise Receiving and Handling
Certification
DOT Medical Card
Languages
Spanish
Native or Bilingual
German
Limited Working
Timeline
Direct Care Professional
Progressive Behavior Systems
10.2023 - Current
Tire Technician
Loves Travel Stop
05.2022 - 10.2022
Floater
Jackson's Food Store
12.2020 - 07.2022
Front End Courtesy Clerk
Broulims
03.2020 - 12.2020
Mixologist
The Fizz Bizz
09.2018 - 03.2020
High School Diploma -
Skyline senior high school