Summary
Overview
Work History
Education
Skills
Timeline
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Yasmin Johnson

Killeen

Summary

Accomplished data management and patient care advocate with expertise in statistical analysis and HIPAA compliance, developed through experience at the IRS and Cigna. Proven skills in recovering critical data and enhancing patient services, ensuring accuracy and privacy while demonstrating strong communication and problem-solving abilities. Achievements include notable improvements in data integrity and enhancements in patient satisfaction. Committed to leveraging these competencies to advance healthcare efficiency.

Overview

10
10
years of professional experience

Work History

Data Entry Clerk

Internal Revenue Service, IRS
Memphis
05.2019 - 02.2025
  • Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Communicated with other departments to resolve issues regarding incorrect data entries, and erroneous refunds.

Patient Care Advocate

Cigna
Killeen
01.2015 - 04.2019
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Review and assess reconsideration requests and appeals from customers ensuring compliance with company policies and procedures.
  • Collected deposits or payments and arranged for billing.
  • Established or maintained medications for refills and other patient profiles.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.

Education

High School Diploma -

Frayser High School
Memphis, TN
05-2010

Skills

  • Data management
  • Database entry
  • Statistical analysis
  • Data recovery
  • Claims Processing
  • HIPAA compliance

Timeline

Data Entry Clerk

Internal Revenue Service, IRS
05.2019 - 02.2025

Patient Care Advocate

Cigna
01.2015 - 04.2019

High School Diploma -

Frayser High School

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