Yasmin Ruckes
Ypsilanti,MI
Summary
Skilled team player with strong background in environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good problem solving and multitasking abilities. A flexible schedule and willing to work weekends. Dependable, punctual, and works collaboratively with team members and provide excellent customer service.
Overview
5
5
years of professional experience
Work History
Shift Lead Supervisor
Insomnia Cookies
Ypsilanti, MI
10.2023 - Current
- Trained new employees on machinery operation and safety protocols.
- Supervised daily production activities to ensure efficiency and safety compliance.
- Fostered a collaborative work environment to enhance productivity and morale.
- Performed or delegated opening and closing tasks in alignment with checklists.
- Adapted quickly to changes in production requirements, ensuring seamless operations.
- Managed operations during shift, with total awareness of activities of employees and customers.
Crew Member
Checkers Rally's
Garden City, MI
05.2021 - 08.2023
- Greeted customers to take food orders and provide menu information.
- Stocked, cleaned and restocked workstations and display cases.
- Served food quickly and accurately for positive guest experience.
- Notified customers of out-of-stock items and recommended alternatives.
- Adapted to restaurant operational needs at peak times.
- Operated cash register to receive cash or card customer payments.
- Carried out opening and closing procedures to supervisor's standard.
- Handled customer complaints with professionalism, resolving issues promptly to maintain satisfaction.
Education
Bachelor of Arts - Illustration
Eastern Michigan University
Ypsilanti, MI12.2026
Skills
- Workflow coordination
- Production coordination
- Multitasking capacity
- Self motivator
- Problem-solving aptitude
- Adaptability and flexibility
- Time management abilities
- Continuous improvement
Timeline
Shift Lead Supervisor
Insomnia Cookies
10.2023 - Current
Crew Member
Checkers Rally's
05.2021 - 08.2023
Bachelor of Arts - Illustration
Eastern Michigan University