Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Yasmin Wilson

Saint Augustine,FL

Summary

Accomplished Server-Bartender with a proven track record of exceptional customer service and strong work ethic, demonstrated at Monica’s Riverview and other establishments. Skilled in cash handling and guest engagement, I excel in high-volume environments, ensuring seamless service and cultivating positive customer relationships. My expertise includes training new hires and efficiently managing multiple tasks, significantly enhancing guest satisfaction.

Overview

22
22
years of professional experience

Work History

Server

Monica’s Riverview
11.2021 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Server- Bartender

Whiskey Tango Fox
08.2021 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server-Bartender

Chilis's Bar and Grill
05.2007 - 04.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Chevys Fresh Mex
02.2002 - 07.2009
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Mexico
2000

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Languages

Spanish
Native or Bilingual

Timeline

Server

Monica’s Riverview
11.2021 - 06.2024

Server- Bartender

Whiskey Tango Fox
08.2021 - 06.2024

Server-Bartender

Chilis's Bar and Grill
05.2007 - 04.2020

Server

Chevys Fresh Mex
02.2002 - 07.2009

Mexico

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Yasmin Wilson