Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yasmine Alvarado

Spring,TX

Summary

Dynamic Hair Salon Receptionist with a proven track record at Texas Hair Team, excelling in customer service and appointment scheduling. Enhanced client satisfaction through effective conflict resolution and efficient payment processing, contributing to a seamless salon experience. Recognized for maintaining a professional appearance and strong organization in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Hair Salon Receptionist

Texas Hair Team
Spring, TX
11.2022 - Current
  • Updated customer records to ensure accuracy of data entered into database.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Provided information regarding services, prices, and appointment scheduling.
  • Input client information into booking system accurately and completely to chart sales metrics.
  • Processed payments for services rendered using cash register system.
  • Greeted guests and members upon arrival to create positive first impressions.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Tracked daily sales transactions and reported them to management on a weekly basis.
  • Handled customer complaints in a timely and efficient manner.
  • Communicated with stylists to confirm availability for walk-in clients.
  • Balanced cash drawers daily to ensure accuracy of transactions.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Managed incoming calls from potential clients inquiring about services offered by the salon.

Education

High School Diploma -

Klein Collin’s High School
Spring, TX
05-2025

Skills

  • Customer service
  • Appointment scheduling
  • Multi-line communication
  • Client relationship management
  • Time management
  • Conflict resolution
  • Payment processing
  • Maintaining cleanliness
  • Reception area maintenance
  • Professional appearance
  • Strong organization
  • Checkout services
  • Telephone support
  • Patience and composure

Languages

Spanish
Native/ Bilingual

Timeline

Hair Salon Receptionist

Texas Hair Team
11.2022 - Current

High School Diploma -

Klein Collin’s High School
Yasmine Alvarado