Yasmine Filali
IHOP
LAJOLLA,CA
1
year of professional experience
Energetic and reliable professional with experience in the restaurant and retail industry. Known for exceptional customer service and active learning, effectively managing busy situations while maintaining an organized seating flow and customer satisfaction. Ready to contribute to a seamless work experience.
Work History
Restaurant Hostess
9 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Provided menu information and addressed guest inquiries with professionalism.
- Collaborated with team members to enhance overall guest experience during peak hours.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma
Skills
Customer engagement
Reservation handling
Guest engagement
Adaptability
Strong multitasking
Reservation management
Customer service & communication
Conflict resolution
Reliability and punctuality
Quick decision-making
Timeline
Restaurant Hostess
IHOP
03.2025 - 12.2025Read More
Mission Bay Highschool
High School Diploma
Read More