Yasmine Ojeda
Hobbs
Summary
Compassionate Patient Navigator with expertise in care coordination, patient advocacy, and effective communication. Proven ability to support vulnerable populations in accessing healthcare services and ensuring seamless transitions between providers.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Patient Navigator
Nor-Lea General Hospital
Lovington
03.2024 - Current
- Coordinated patient appointments and follow-ups for effective care management.
- Guided patients in navigating healthcare services and insurance options to enhance access to care.
- Provided emotional support to patients and families during challenging times.
- Collaborated with medical professionals to ensure timely access to appropriate services.
- Coordinated transportation arrangements for patients to ensure timely access to medical appointments.
- Acted as an advocate for vulnerable populations who may have difficulty accessing needed services.
- Streamlined communication between physicians, specialists, nurses, social workers, insurance companies, and employers to improve patient care continuity.
- Developed strategies to reduce barriers encountered by patients in accessing care.
Registration Clerk
Nor-Lea General Hospital
Lovington
06.2023 - 03.2024
- Processed patient registrations efficiently at Nor-Lea General Hospital.
- Guided patients in completing forms and navigating registration processes.
- Welcomed patients upon arrival and efficiently directed them to appropriate areas.
- Coordinated with healthcare staff to streamline check-in procedures and enhance patient experience.
- Verified insurance details and collected necessary documentation.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into the system.
- Maintained accurate patient records in electronic health systems.
- Managed confidential patient information in compliance with privacy regulations.
Education
High School Diploma -
Hobbs High School
Hobbs, NM05-2022
Skills
- Care coordination
- Patient advocacy
- Patient relationship management
- Documentation skills
- Information provision
- Emotional support
Certification
- NMDOH- Community Health Worker
- GW- Oncology Patient Navigator Training: The Fundamentals
Timeline
Patient Navigator
Nor-Lea General Hospital
03.2024 - Current
Registration Clerk
Nor-Lea General Hospital
06.2023 - 03.2024
High School Diploma -
Hobbs High School