Authorized to work in the US for any employer ADDITIONAL INFORMATION
I'm a friendly, loyal, and dedicated individual that has ambition to succeed in any environment. I'm coachable
and welcome any challenge. I can work effectively as an individual or as part of a team. I'm self-motivated
and success-oriented. I am seeking employment where I can develop and excel while giving my best to my
employer and the public. I have a wealth of experience in customer service driven professions, and enjoy
serving others.
Overview
22
22
years of professional experience
Work History
General Manager
Dickies BBQ
Colorado Springs, CO
08.2014 - Current
Exhibited excellent customer service skills
-Performed operational duties such as scheduling caterings and completing end-of-shift paperwork
-Completed other operational duties to include supply orders and food preparation for future shifts
-Supervised 3-5 employees on any given shift
-Performed opening or closing duties regularly
-Maintained clean and sanitary environment and ensure food safety protocol is followed
-Maintained knowledge of menu in order to ensure satisfactory customer experiences
-Completed cash-handling transactions
Management Responsibilities
-Regularly monitored store inventory and complete orders accordingly
-Ensured store cleanliness and sanitation for corporate and state regulatory inspections
-Handled scheduling duties for 10 staff while abiding by labor restrictions
-Facilitated the bank deposits daily
-Ensured all funds in drawers, safe and deposits were accounted for -Coordinated caterings and events
Cosmotologist
Lotus Salon and Spa
Colorado Springs, CO
10.2012 - 07.2014
Performed haircare duties to include perming, coloring and cutting hair, manicures, pedicures and makeup
application
- Performed administrative duties such as regularly taking phone calls and scheduling clients
- Provided on-site services at events such as weddings
- Responsible for operational duties such as ordering merchandise and keeping inventory
- Maintained a clean, sanitary, and safe environment
Cosmotologist
Ofelia's Salon and Spa
Colorado Springs, CO
05.2010 - 03.2012
Performed haircare duties to include perming, coloring and cutting hair, manicures, pedicures and makeup
application
- Performed administrative duties such as regularly taking phone calls and scheduling clients
- Provided on-site services at events such as weddings
- Responsible for operational duties such as ordering merchandise and keeping inventory
- Maintained a clean, sanitary, and safe environment
- Performed opening and closing duties regularly
Cashier
Noodles and Company
Colorado Springs, CO
08.2009 - 09.2010
Completed cash-handling transactions
- Completed food preparation and various cooking duties
- Ensured food safety protocol was followed
- Maintained a clean and sanitary environment to ensure customer satisfaction
- Exhibited excellent customer service skills
- Performed opening and closing duties
Inventory and Cashier
Toyota of Colorado Springs
Colorado Springs, CO
05.2007 - 06.2009
Completed cash-handling transactions
- Exhibited excellent internal and external customer service skills
- Ensured customer satisfaction with thorough explanation of services provided to their vehicles
- Performed dealer trades with other Toyota dealerships in order to satisfy customer desires
- Performed administrative duties such as completing inventory reports, purchasing reports and calling
customers to inform of sales and pending deals
Care Manager
Sunrise Assisted Living
Colorado Springs, CO
06.2001 - 04.2003
Assisted residents in daily activities to include showering and laundry aid
- Assisted residents with overall hygiene and nutrition
- Exhibited excellent customer service skills by serving residents during meal times
- Exhibited responsible and excellent care with providing transportation and supervision to residents for various
outings
- Completed various operational and administrative duties to include completing incident reports and resident
care plans
Education
Certificate in Phlebotomy - undefined
Guy Hairdressing Academy
Certificate in Health Unit Coordinating - undefined
Pikes Peak Community College
High School Diploma - undefined
IntelliTec Medical Institute
undefined
Wasson High School
Timeline
General Manager
Dickies BBQ
08.2014 - Current
Lotus Salon and Spa
10.2012 - 07.2014
Ofelia's Salon and Spa
05.2010 - 03.2012
Cashier
Noodles and Company
08.2009 - 09.2010
Inventory and Cashier
Toyota of Colorado Springs
05.2007 - 06.2009
Care Manager
Sunrise Assisted Living
06.2001 - 04.2003
Certificate in Phlebotomy - undefined
Guy Hairdressing Academy
Certificate in Health Unit Coordinating - undefined