YASMINE RODRIGUEZ
Rancho Cucamonga,CA
Summary
A hard working and self-motivated individual who can get a job done in a timely, yet orderly manner. Able to work in a fast-paced environment and handle oneself in high pressure situations. I have years of customer service experience, and well-knowledgeable with computer programs like Microsoft, Excel, E-mails and Spreadsheets. Eager to learn new positions, skills, and always receptive to feedback.
Overview
8
8
years of professional experience
Work History
Customer Service Representative - Safety Coordinator - Labor Management Admin
DGC Fulfillment
Fontana, CA
06.2020 - Current
- Overseeing shipping operations from start to completion.
- Receive shipping order from customer and locate items from warehouse-wide system.
- Print out paperwork for the order to be pulled by the warehouse, print out appropriate shipping labels, organize shipping dates, and create billing for the shipping drivers.
- Oversee and complete weekly invoices and billing for multiple company accounts.
- Assess and report any injury or non-injury-related incidents to HR.
- Audit other buildings within the company for any safety concerns and address them to higher-ups.
- Monitor and edit associate operation time-tracking reports.
Fulfillment Associate
Amazon
Eastvale, CA
05.2019 - 06.2020
- Responsible for storing merchandise in assorted size bins to be pulled for order fulfillment.
- Ensure all items are inspected for damages, then scanned properly into system.
- Ensure virtual and physical locations match accuracy of inventory to prevent false overages and true shortages.
Assistant Store Manager
LIDS
Ontario, CA
11.2017 - 06.2019
- Supervise and manage sales-floor.
- Lead sales team and train new employees on store procedures.
- Manage inventory and input store purchase orders.
Seasonal Sales Associate
Vans
Ontario, CA
08.2018 - 01.2019
- Customer interaction and service.
- Answer customer questions, check stock, and complete sale.
Education
High School Diploma -
Colony High School
Ontario, CA, USSkills
- Microsoft Office
- Excel
- Google Slides and Docs presentation tools
- Customer Service
- Data Entry
- Interpersonal Communication
- Conversational Spanish
- Shipping and Receiving Logistics
- Order Fulfillment
Timeline
Customer Service Representative - Safety Coordinator - Labor Management Admin
DGC Fulfillment
06.2020 - Current
Fulfillment Associate
Amazon
05.2019 - 06.2020
Seasonal Sales Associate
Vans
08.2018 - 01.2019
Assistant Store Manager
LIDS
11.2017 - 06.2019
High School Diploma -
Colony High School