Yasmine Smith
Hendersonville,TN
Summary
Dynamic professional with extensive experience in the hospitality industry. Skilled in multitasking and customer service, I significantly enhanced guest satisfaction and team efficiency. Expert in liquor knowledge and adept at problem-solving.
Overview
4
4
years of professional experience
Work History
Bartender
Minerva Avenue
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bayhost/Event Ambassador
TopGolf
04.2022 - Current
- Hosting large/small parties ranging from 8-100+ guests
- Serving alcoholic beverages
- Providing excellent customer service in a high volume venue
- Working in a fast paced environment
- Encouraging parties to meet alcohol minimums
- Assisting with recruitment
- Training new employees
Cocktail Server
Sam Sports Grill
03.2020 - 04.2022
- Upselling alcoholic beverages
- Managing 10 or more tables during peak periods
- Suggesting drinks/food based on the customers personal preference
- Working in a fast pasted high volume environment
- Providing excellent customer service
- Training new employees
Education
Sociology
Wharton Community College
Houston, TXSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Team player attitude
- Patience and Tolerance
- Complex Problem-Solving
Timeline
Bartender
Minerva Avenue
04.2024 - Current
Bayhost/Event Ambassador
TopGolf
04.2022 - Current
Cocktail Server
Sam Sports Grill
03.2020 - 04.2022
Sociology
Wharton Community College
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