Summary
Overview
Work History
Education
Skills
Timeline
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Yasmine Williams

Euless,TX

Summary

Accomplished operations and data management professional with extensive experience in leading cross-functional teams, optimizing processes, and managing complex projects. Proven ability to leverage data-driven strategies to improve organizational efficiency and achieve key objectives. Skilled in implementing technological solutions and fostering collaboration across diverse teams to support continuous improvement and impact.

Overview

11
11
years of professional experience

Work History

Administrative Support Assistant IV

MS Dept. of Information and Technology Services
09.2023 - 07.2024

• Managed internal data requests and processed accounts payable/receivable using MAGIC.

• Provided operational support, including document management and administrative logistics.

• Acted as a central liaison for administrative needs, ensuring seamless workflow and communication.

• Developed and maintained tracking systems to monitor and report progress on team objectives.

  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Enhanced report quality by conducting thorough research and data analysis.

Assistant Manager

Sylvesters MS Style Barbecue
07.2017 - 05.2023
  • Directed team operations, tracking progress on performance metrics and strategic objectives.
  • Oversaw scheduling, budgeting, and operational logistics, ensuring optimal team performance.
  • Implemented process improvements to enhance operational efficiency and team productivity.
  • Coordinated team training and development programs to foster collaboration and high-quality service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Accounts Payable Clerk

UMMC Hospital
05.2019 - 04.2021
  • Organized and managed extensive data sets to monitor financial and operational performance.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Ensured accuracy and compliance with legal standards while identifying process improvement opportunities.
  • Designed and maintained Excel-based databases to support budget tracking and reporting initiatives.

Customer Account Representative

Comcast
03.2015 - 06.2018
  • Increased client retention, consistently maintaining strong relationships with key accounts.
  • Devised tactics to grow customer base and boost sales.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed sensitive customer information diligently, maintaining strict adherence to data privacy regulations and company policies.

Assistant Learning Specialist

Jackson State University
01.2014 - 02.2015
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Supported struggling students with targeted interventions, resulting in improved academic performance.
  • Implemented innovative teaching techniques to keep students engaged and motivated throughout the learning process.
  • Encouraged critical thinking skills by incorporating problem-solving exercises into daily lessons, better preparing students for real-life challenges beyond academia.
  • Maintained strong communication with instructors, clarifying any ambiguities or discrepancies found within lecture materials before distributing notes to students.

Education

Bachelor of Science - Professional Interdisciplinary Studies

Jackson State University
Jackson, MS
12-2022

Skills

    Data Management & Reporting

    Team Operations & Strategic Planning

    Database & Technological Platform Administration (Salesforce; MAGIC)

    Project and Process Management

    Operational Efficiency & Process Optimization

    Stakeholder Communication & Engagement

Timeline

Administrative Support Assistant IV

MS Dept. of Information and Technology Services
09.2023 - 07.2024

Accounts Payable Clerk

UMMC Hospital
05.2019 - 04.2021

Assistant Manager

Sylvesters MS Style Barbecue
07.2017 - 05.2023

Customer Account Representative

Comcast
03.2015 - 06.2018

Assistant Learning Specialist

Jackson State University
01.2014 - 02.2015

Bachelor of Science - Professional Interdisciplinary Studies

Jackson State University
Yasmine Williams