Yasmine Rhodes
Houston,TX
Summary
Dedicated professional with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office tasks, paperwork and project needs.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Alife Hospitality Group
Houston, TX
02.2021 - 01.2024
- Managed office supplies inventory and placed orders when necessary.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Compiled data from various sources into organized reports for review by management team.
Remote Tax Professional
Jackson & CO Financial
01.2021 - 04.2022
- Enhanced client contentment by delivering precise and expedient tax preparation, ensuring adherence to deadlines and fiscal regulations for 95% of companies clientele
- Optimized tax filing procedures, bolstering both process efficiency and data accuracy
- Addressed intricate tax matters by conducting comprehensive research and engaging in clear, solution-oriented communication.
Legal Intern
Law Office Of Charles Koen
Houston, TX
12.2019 - 06.2021
- Supported 30+ trial preparations, aiding in the achievement of positive case resolutions
- Performed thorough legal research for multifaceted cases, contributing to advantageous settlements
- Drafted and scrutinized legal contracts to ensure precision and adherence to applicable regulations.
- Ability to liaise with and manage multiple relationships and deadlines with officers, prosecutors, judges, and other court personnel in the court system.
Lead Waitress
Prospect Park Restaurants
Houston, TX
12.2019 - 02.2021
- Resolved customer concerns with professionalism, ensuring a positive and swift resolution to maintain dining experience integrity, decreasing 95% of customer complaints within my shift
- Contributed to team performance by mentoring 60+ new staff members yearly, resulting in enhanced service quality and team cohesion.
- Responds to visitors in a courteous manner, providing a timely resolution if possible or routing to the appropriate source for a timely and accurate response.
- Displayed leadership skills by providing guidance to other waitstaff members on how best to handle difficult situations with customers.
Sr Server Trainer
Pappadeaux's Seafood Kitchen
Houston, TX
03.2015 - 12.2019
- Elevated guest satisfaction by delivering outstanding service and fostering a welcoming atmosphere, resulting in a stronger customer loyalty base
- Contributed to team excellence by mentoring new staff, ensuring a cohesive service approach that upheld high standards of hospitality.
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Analyzed financial reports such as sales data and labor costs for management review.
Education
Bachelor of Science - Criminal Justice
Texas Southern University
Houston, TX12.2021
Skills
- Effective oral and written communication
- Leadership abilities
- Multitasking and prioritizing
- Critical thinking and timely decision making
- Troubleshooting
- Adaptability
- Technical Proficiency
- Active Listening
- Excellent Customer Service
- Office Administration
Affiliations
- Alpha Kappa Alpha Sorority, Incorporated- Mentor to adolescents within the Houston community. Informing constant knowledge socially, mentally, financially and scholarly. Participated in giving back to the community through 80+ hours of community service including neighborhood cleanups, foodbanks and various community events.
- University Criminal Justice Association- Participated in monthly group panels and discussions that included lawyers, law enforcement agencies, judges, politicians, and forensic scientists. Discussed current social issues regarding the community and state. Held debates that were opinionated but also influential, resulting in knowledge and ways to be a better helpful citizen to society.
References
References available upon request.
Timeline
Administrative Assistant
Alife Hospitality Group
02.2021 - 01.2024
Remote Tax Professional
Jackson & CO Financial
01.2021 - 04.2022
Legal Intern
Law Office Of Charles Koen
12.2019 - 06.2021
Lead Waitress
Prospect Park Restaurants
12.2019 - 02.2021
Sr Server Trainer
Pappadeaux's Seafood Kitchen
03.2015 - 12.2019
Bachelor of Science - Criminal Justice
Texas Southern University
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