Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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YASSER AHADI

SACRAMENTO,CA

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

Posh Bakery
11.2022 - 06.2024
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Manufacturing Associate

Berkshire Sterile
03.2022 - 11.2022
  • Organized work to meet demanding production goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Made sure that products were produced on time and are of good quality.
  • Recorded and tracked daily production data for management reporting.
  • Utilized hand tools and machinery to safely complete assembly processes.
  • Adjusted machines to increase productivity for runs.

Customer Service Supervisor

GAAC-Kabul Airport
11.2015 - 05.2021
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Coached employees through day-to-day work and complex problems.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

Education

English Language And Literature

Highland Community ,CA
05.2024

Bachelor of Science - Agricultural And Food Products Processing

Albironi
Kabul,AF
01.2015

High School Diploma -

Shah Do Shamshira High School
Kabul,Af
02.2010

Skills

  • Fluent in [Hindi / Dari / Pashto/English]
  • ICT Technologies
  • Microsoft Office Suite
  • Type 45 WPM
  • Fax / File / Copy / Email
  • Adobe Acrobat & Windows
  • Windows installation,New PC,New Printers&Unifies Cameras
  • Basic Networking
  • QuickBooks
  • Time Management
  • Food Safety Regulation Compliance with FDA or ISO 9001
  • Monitor HACCP Plan & GMPc Compliance
  • Incidents management
  • Warehouse Operations
  • Forklift Safety/Regulation Compliance
  • Invoice Processing
  • Strategic Planning
  • Inventory Management
  • Case Management
  • Workflow Optimization

Personal Information

Title: ADMINISTRATION / OPERATIONS MANAGER, Safety Risk Based Management From BBSI, USA Awarded.

English Proficiency, Highland community charter, USA Certificate.

Food Safety (PCQI) Certificate, AIB, Online, USA Certificate.

 B.A, Agriculture, University of Albironi, Afghanistan Graduated.

 MS Office Professional Certificate, Azerkhsh Computer Center, Afghanistan Graduated.

Certification


  • Safety Risk Based Management, BBSI, USA Certificate
  • Food Safety or PCQI, AIB, Online, USA, Certificate
  • HACCP/GMPc
  • English Proficiency, Highland community charter, USA Certificate
  • MS Office Professional Certificate, Azerkhsh Computer Center, Afghanistan Certificate
  • World Tracer Desktop Management, Online, Sita , UK Certificate
  • Payroll System, BBSI, USA

Timeline

Operations Manager

Posh Bakery
11.2022 - 06.2024

Manufacturing Associate

Berkshire Sterile
03.2022 - 11.2022

Customer Service Supervisor

GAAC-Kabul Airport
11.2015 - 05.2021

English Language And Literature

Highland Community ,CA

Bachelor of Science - Agricultural And Food Products Processing

Albironi

High School Diploma -

Shah Do Shamshira High School

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YASSER AHADI