Yasser Zekry
Chantilly,VA
Summary
Highly proficient and safety-minded individual skilled in completing installations quickly and efficiently , Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC/R , Service Technicians
Colonial Webb Contractors
08.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Technician HVAC/R
Vernon Heating And Air Conditioning
06.2020 - 08.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Service Technician
Snell Heating And Air Conditioning
05.2017 - 06.2019
- Performed equipment diagnostics to recommend corrective actions for operational problems
- Troubleshot complex mechanical problems and identified solutions to restore operations
- Provided technical support for end users via telephone or remote access tools
- Trained new technicians on safe use of hand and power tools as well as best practices for installing cabinetry products
- Reliably followed all safety protocols while working with heavy machinery
- Successfully aligned components during assembly by adjusting shims and wedges
- Adapted quickly to new techniques when necessary for efficient project completion
- Assisted with loading and unloading trucks at job sites when required by supervisor
- Performed periodic maintenance on all equipment used in the cabinet installation process
- Knowledgeably connected electrical wiring between the wall and cabinets according to safety regulations
Education
University Tach - Technician Type University
Center Employees Training
Alexandra Virginia, 09.2020
High School Diploma -
George Mason
Fairfax, VA02.2004
Skills
- HVAC Systems
- System Tests
- Repair Services
- Heavy Lifting
- Refrigeration
- Excellent communication
- Problem-solving skills
- Analytical skills
- Organization skills
- Math skills
- Customer service
- Computer knowledge
- Electrical wiring
Certification
EPA technicians universal
Personal Information
Date of Birth: 04/06/87
License Number
A65303897
Timeline
HVAC/R , Service Technicians
Colonial Webb Contractors
08.2024 - Current
Technician HVAC/R
Vernon Heating And Air Conditioning
06.2020 - 08.2024
Service Technician
Snell Heating And Air Conditioning
05.2017 - 06.2019
EPA technicians universal
University Tach - Technician Type University
Center Employees Training
High School Diploma -
George Mason
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