Yassin Hairane
Brooklyn,NY
Summary
A functional leader with a proven track record at Carvel Ice Cream Store, enhancing employee productivity and morale through optimal communication and planning. Excelled in customer service, completing personal tasks promptly, and delegating work to other employees efficiently and productively. Trusted for reliability and adaptability, consistently delivering results and making sure all needs are met for both customers and the store.
Overview
3
3
years of professional experience
Work History
Manager in Charge
Carvel Ice Cream Store
05.2022 - Current
- Created a positive work environment by allowing employees to be able to have open communication with me, and transferring thoughts and feelings to the boss.
- Oversaw that an adequate amount of products were made by employees before the day was done.
- Handled direct customer complaints.
- Made all in-store cakes.
- Made sure everyday cleaning was done before leaving the store.
- Made sure that all material was ready to be used the next day.
- Provided strong leadership to enhance team productivity and morale.
- Interacted well with customers and built friendly relationships with regulars.
- Was trusted to count and put money in a safe place for the boss to collect the next day.
- Constantly gave ideas to the boss to improve sales.
- Always available to work when there is an opening.
Education
Undergraduate - Biology
CUNY Brooklyn College
Brooklyn, NY12-2026
Advanced Regents Diploma -
Fort Hamilton High School
Brooklyn06-2022
Skills
- Problem resolution
- Organizational improvement
- Strategic planning
- Teamwork and collaboration
- Customer service
- Reliability
- Excellent communication
- Continuous improvement
- Adaptability
Awards
Deans List- Maintained a 3.5 or higher GPA for the fall semester of 2022.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Elementary
Timeline
Manager in Charge
Carvel Ice Cream Store
05.2022 - Current
Undergraduate - Biology
CUNY Brooklyn College
Advanced Regents Diploma -
Fort Hamilton High School
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