Javier Rios
Hidalgo,TX
Summary
Results-driven manager with expertise in automotive financing and customer service. Proven ability to enhance operational efficiency while resolving issues swiftly to ensure customer satisfaction.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Manager in Charge
Tres Rios Credit Cars
McAllen, Texas
10.2024 - Current
- Managed daily operations of automotive financing processes, improving workflow and reducing processing time.
- Resolved customer complaints swiftly, contributing to a 95% customer satisfaction rate.
- Established clear expectations for employees through effective task delegation, enhancing team accountability and performance.
- Identified and analyzed engine issues to determine necessary repairs. utilizing specialized diagnostic equipment.
- Conducted routine maintenance services to ensure vehicle reliability., including oil changes and tire rotations.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems.
- Kept detailed records of repairs, labor involved and parts used.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Product flow
Best Buy
Pharr, Texas
10.2023 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by tracking stock levels and replenishing items.
- Maintained a clean and safe working environment according to store policies.
- Operated equipment safely for moving and organizing products in the warehouse.
- Trained new associates on stocking procedures and safety protocols effectively.
Education
Associate of Applied Science -
South Texas College
McAllen, TX09-2026
Skills
- Customer service
- Equipment maintenance
- Team building
- Problem resolution
- Time management
- Vehicle inspection
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Manager in Charge
Tres Rios Credit Cars
10.2024 - Current
Product flow
Best Buy
10.2023 - 08.2025
Associate of Applied Science -
South Texas College