Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yawi Ontivero

Orlando,FL

Summary

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.

Overview

8
8
years of professional experience

Work History

Director of Operations

Showi CarWash
Orlando, FL
01.2022 - Current
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Driver

Uber Tecnologies
Orlando, FL
05.2018 - Current
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Transported clients to specified destinations safely and on-time.

Driver and Car Wash

Opmax Rental Car Services
Orlando, Florida
08.2017 - 05.2018
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Operated a variety of vehicles safely in diverse weather conditions.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Adapted to changing routes or schedules as required by the employer.
  • Ensured vehicle cleanliness and performed regular maintenance checks.

Driver and Car Wash

Manheim Central Florida
Orlando, FL
01.2017 - 05.2018
  • Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
  • Polished the exterior surfaces of cars to remove dirt and grime.
  • Vacuumed upholstery in order to remove dust particles.
  • Inspected vehicles for any damages or scratches prior to washing them.
  • Scrubbed tires and wheels with specialized chemicals and polishes for maximum shine.
  • Dried vehicles off after washings using microfiber towels to avoid streaks and smears.
  • Parked vehicles in designated areas as directed by management.
  • Followed company policies and procedures while operating equipment such as radios, computers.
  • Completed daily reports accurately detailing activities performed during shift.

Education

Associate of Science - Advertising And Marketing

IUTIRLA
Caracas, Venezuela
07-2005

High School Diploma -

San Antonio
Los Teques, Venezuela
07-2000

Skills

  • Leadership training
  • Strategic planning and execution
  • Business Management
  • Sales Tracking
  • Team building
  • Inventory Tracking and Management
  • Employee Relations
  • Staff training/development
  • Adaptability
  • Problem-solving abilities
  • Interpersonal Skills
  • Multitasking
  • Professionalism
  • Teamwork and Collaboration

Timeline

Director of Operations

Showi CarWash
01.2022 - Current

Driver

Uber Tecnologies
05.2018 - Current

Driver and Car Wash

Opmax Rental Car Services
08.2017 - 05.2018

Driver and Car Wash

Manheim Central Florida
01.2017 - 05.2018

Associate of Science - Advertising And Marketing

IUTIRLA

High School Diploma -

San Antonio
Yawi Ontivero