Claudia Gallegos Sifuentes
El Paso,TX
Summary
Dynamic administrative professional with a proven track record at Precisión Auto Collision, excelling in document preparation and customer relations. Recognized for enhancing operational efficiency through effective scheduling and collaboration. Adept at multitasking and fostering teamwork, consistently delivering exceptional support and achieving team goals.
Overview
21
21
years of professional experience
Work History
Administrative Secretary
Precisión Auto Collision
El Paso, TX
08.2022 - Current
- Managed incoming calls and directed inquiries to appropriate departments.
- Coordinated scheduling of appointments and meetings for management staff.
- Maintained organized filing system for confidential documents and records.
- Assisted in processing invoices and expense reports to ensure timely payments.
- Collaborated with team members to streamline workflow processes across departments.
- Developed office procedures that improved operational efficiency and communication.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained confidentiality of sensitive information, ensuring trust and integrity in office dealings.
- Streamlined communication with external stakeholders, maintaining positive image of company.
- Maintained inventory of office supplies and placed orders.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed office communications, ensuring timely responses to client inquiries and support requests.
- Organized and maintained comprehensive filing systems for sensitive documents and records.
- Developed and implemented efficient scheduling processes for appointments and meetings.
- Coordinated with vendors to ensure timely delivery of supplies and services, optimizing operational flow.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Daycare Director
Centro De Desarrollos Y Cuidado Infantil Mi Angel
Mexico, ME
03.2005 - 05.2026
- Developed and implemented age-appropriate curriculum enhancing children's educational experiences.
- Managed daily operations ensuring compliance with safety regulations and licensing standards.
- Oversaw staff training programs, fostering professional development and teamwork among educators.
- Collaborated with parents to address concerns and improve child care services effectively.
- Established partnerships with local organizations to enrich community involvement in childcare programs.
- Coordinated events promoting family engagement and strengthening community relationships.
- Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
- Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
- Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
- Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
- Recruited, selected and retained quality administrators, teachers and support staff.
- Organized and engaged in recreational activities such as games and puzzles.
- Facilitated conflict resolution between parents or staff when necessary to maintain a harmonious atmosphere within the daycare center.
Server
CoCoBar
El Paso, TX
02.2020 - 03.2026
- Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
- Accurately took and processed orders using POS system.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on menu offerings and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Provider Assistant
Veterans House
El Paso, TX
03.2019 - 02.2021
- Assisted healthcare providers in patient documentation and record management.
- Coordinated scheduling and appointment confirmations for veteran patients.
- Provided support during patient intake processes, ensuring compliance with protocols.
- Maintained accurate inventory of medical supplies and equipment for daily operations.
- Collaborated with multidisciplinary teams to address patient needs effectively.
- Educated patients on proper medication usage, preventive measures, and post-treatment care instructions.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Provided counseling on emotional problems of daily living while promoting wellness and health maintenance.
- Coordinated patient referrals to specialty providers.
- Educated patients and families on normal growth and development information.
- Monitored patient progress throughout treatment plans, updating healthcare providers on any notable changes or concerns within a timely manner.
Registered Nurse Assistant
Centros De Salud Chihuahua
Mexico, ME
01.2013 - 02.2014
- Assisted with patient care, ensuring comfort and safety during medical procedures.
- Monitored vital signs, reporting changes to nursing staff for timely intervention.
- Maintained cleanliness and organization of patient areas to promote hygiene standards.
- Supported patients with daily activities, fostering a compassionate environment.
- Provided emotional support to patients and families during challenging situations.
- Supported the nursing team by promptly responding to calls from patients or staff members requiring assistance.
- Assisted patients with daily activities such as dressing, grooming, and ambulation, promoting independence whenever possible.
Education
Microempresas -
Tec Milenio
Mexico, MENurse Assistence -
Cedits AC
Mexico, MEHigh School Diploma -
Instituto Teresa De Ávila
Mexico, MEGED -
Ysleta District
El Paso, TXSkills
- Document preparation
- Verbal communication
- File management
- Scheduling and calendar management
- Report generation
- Expense reporting
- Billing and invoicing
- Customer and client relations
- Excellent communication
- Multitasking Abilities
- Teamwork and collaboration
- Customer relations and communications
- Fast learner
Timeline
Administrative Secretary
Precisión Auto Collision
08.2022 - Current
Server
CoCoBar
02.2020 - 03.2026
Provider Assistant
Veterans House
03.2019 - 02.2021
Registered Nurse Assistant
Centros De Salud Chihuahua
01.2013 - 02.2014
Daycare Director
Centro De Desarrollos Y Cuidado Infantil Mi Angel
03.2005 - 05.2026
Microempresas -
Tec Milenio
Nurse Assistence -
Cedits AC
High School Diploma -
Instituto Teresa De Ávila
GED -
Ysleta District