Yazmin Garza
DSW
Houston,TX
2
Languages
4
years of professional experience
Customer-focused associate with experience in customer service and inventory management. Expertise in bilingual communication and time management enhances store operations and drives customer satisfaction through effective problem resolution. Capable of managing high-volume calls, maintaining accurate documentation, and supporting daily workflow in fast-paced environments.
Work History
Associate
1 Year 4 Months- Processed customer orders accurately and ensured proper documentation for store records.
- Answered customer calls regarding product availability, sizing, order status, and store policies.
- Assisted customers with product selection, sizing, and locating items.
- Restocked merchandise regularly to maintain an appealing sales floor. and maintained an organized sales floor and backroom.
- Assisted customers by providing guidance on product selection and availability. with product selection, sizing, and locating items.
- Restocked merchandise and organized sales floor and backroom to enhance customer shopping experience.
- Addressed customer concerns and escalated issues to ensure prompt resolution.
Baby Sitter
2 Years 3 Months- Developed and implemented age-appropriate learning activities.
- Managed daily schedules, including meals, naps, and playtime activities.
- Supervised children's activities to ensure safety and engagement.
- Communicated effectively with parents regarding children's progress and needs.
Education
High School Diploma
No Degree - Pharmacy Technician
Skills
Customer service
Efficient communication
Inbound calls
Customer interaction
Customer support
Sales transactions
Time management
Merchandise organization
Computer skills
Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate
DSW
04.2025 - CurrentRead More
Baby Sitter
Babysitters
01.2023 - 04.2025Read More
Dobie High School
High School Diploma
Read More
University of Houston
No Degree from Pharmacy Technician
Read More