Summary
Overview
Work History
Education
Skills
Timeline
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Yazmin McClain

Summary

Hardworking Server/Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Bayhost/Server

TopGolf
Baton Rouge, LA
01.2023 - 12.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Server/Bartender

Old Captain Juicy Seafood & Bar
Baton Rouge, LA
09.2021 - 01.2023
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server/Bartender

Copeland's Cheesecake Bistro
Baton Rouge, LA
06.2019 - 09.2021
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Cleansed glasses with sanitizing solution after each use.

Education

Mathematics & Physics

Southern University And A & M College
Baton Rouge, LA

Skills

  • Order Management
  • Supply Restocking
  • Table Setting
  • Positive and Professional
  • Order Accuracy
  • Guest Relations Management
  • Service Prioritization
  • Liquor, Wine, and Food Service

Timeline

Bayhost/Server

TopGolf
01.2023 - 12.2023

Server/Bartender

Old Captain Juicy Seafood & Bar
09.2021 - 01.2023

Server/Bartender

Copeland's Cheesecake Bistro
06.2019 - 09.2021

Mathematics & Physics

Southern University And A & M College

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Yazmin McClain