Jose Camarillo
Oak Lawn,IL
Summary
Experienced Business Account Manager with 9+ years of leadership in retail management and business solutions. Expertise in sales, customer relationship management, and team development across both retail and business channels. Known for driving revenue, improving operational efficiency, and delivering exceptional customer service. Proven ability to lead teams, manage accounts, and strategically align business goals to exceed performance metrics.
Overview
12
12
years of professional experience
Work History
Business Account Manager
Verizon Business
09.2022 - Current
- Manage and grow a portfolio of business accounts, consistently surpassing revenue targets through tailored solutions and strategic upselling.
- Build long-term client relationships by understanding specific business needs and delivering customized wireless and networking solutions.
- Collaborate with cross-functional teams to ensure seamless product delivery, support, and post-sale service, enhancing customer satisfaction.
- Conduct market analysis and competitive research to identify business opportunities and position Verizon products effectively.
- Act as a trusted advisor to business clients, offering insights on emerging technologies, optimizing their communications infrastructure, and driving operational efficiency.
Retail Assistant Manager
Verizon Wireless
08.2018 - 09.2022
- Lead in-store sales initiatives, ensuring consistent floor presence to engage customers and maximize revenue.
- Develop, mentor, and empower team members to achieve and exceed sales targets while maintaining a positive and collaborative work environment.
- Oversee daily operations, ensuring strict compliance with corporate standards related to safety, quality, and customer service.
- Implement effective inventory control procedures, balancing stock levels to meet customer demands while optimizing store profitability.
- Collaborate with store leadership to design and execute strategies that enhance customer satisfaction and increase operational efficiency.
Google Experience Manager
Premium Retail Services Inc
08.2017 - 08.2018
- Delivered high-impact sales presentations and seminars to highlight Google product benefits and unique features to customers and partners.
- Trained and supported retail teams on effective merchandising techniques, ensuring that Google displays were compelling and optimized for conversion.
- Partnered with corporate leaders to align presentations and service delivery with key business objectives.
- Spearheaded initiatives that increased brand visibility and customer engagement, leading to a measurable uplift in sales and satisfaction scores.
- Advised customers on technology solutions, enhancing their purchasing experience and fostering long-term loyalty.
Samsung Lead Experience Consultant
Mosaic Sales Solutions
01.2013 - 07.2017
- Drove sales growth by providing expert consultation on Samsung products and leveraging deep product knowledge to match customer needs.
- Maintained outstanding client satisfaction, regularly achieving top service delivery scores and repeat business.
- Designed and facilitated workshops that consistently exceeded corporate expectations, delivering 84% more sessions than required.
- Awarded regional recognition for increasing store sales by 33% through innovative sales strategies and personalized customer engagement.
Education
Associate of Arts - Business Administration
Harold Washington Community College
Chicago, ILBBA - Business Administration
Strayer University
Washington, DC2019
Skills
- Business Account Management
- Client Relationship Building
- Sales Leadership & Revenue Growth
- Cross-Functional Collaboration
- Process Improvement & Operational Efficiency
- Inventory Management & Loss Prevention
- Staff Training & Development
- Customer Relationship Management
- Problem-Solving & Conflict Resolution
- Adaptable & Results-Oriented
Accomplishments
- Awarded #1 Top Sales in the nation 2023 Q1 Verizon Business.
- Promoted to Business Account Manager in 2022.
- Promoted to Retail Assistant Manager in 2021.
- Achieved Winner’s Circle recognition in 2021 for top performance.
- Awarded “Top Solution Specialist” title in 2019.
- Completed Verizon LEAD Program, enhancing leadership capabilities, 2019.
- Secured "Race to the Finish" Award, 2020, for exceptional contribution to sales growth.
Timeline
Business Account Manager
Verizon Business
09.2022 - Current
Retail Assistant Manager
Verizon Wireless
08.2018 - 09.2022
Google Experience Manager
Premium Retail Services Inc
08.2017 - 08.2018
Samsung Lead Experience Consultant
Mosaic Sales Solutions
01.2013 - 07.2017
Associate of Arts - Business Administration
Harold Washington Community College
BBA - Business Administration
Strayer University
Similar Profiles
Fernando SolorioFernando Solorio
Senior Account Manager at Verizon BusinessSenior Account Manager at Verizon Business
Eric HagaEric Haga
Network Engineer at Verizon BusinessNetwork Engineer at Verizon Business
Joseph SchwartzJoseph Schwartz
Senior Client Partner at Verizon BusinessSenior Client Partner at Verizon Business