Yazmine Esparza
Detroit,MI
Summary
Enthusiastic and dedicated worker with great communication and interpersonal skills ready to contribute to an organization's mission.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon.com Services LLC
07.2021 - Current
- Carefully handled customer's packages and used proper scanning equipment to ensure their orders are scanned into the right pallet ready for shipment delivery.
- Operated warehouse equipment such as pallet jacks, scanners, and printers. Moved pallets to trucks and designated areas. Labeled pallets with order information and destinations.
- Paid attention to label details and packages to ensure there are no errors or damages to the customer's order.
Valet Cashier
Encore Service Group
10.2018 - 03.2020
- Provided great communication with my team members and guests to ensure timely vehicle retrievals and service.
- Handled cash and kept record transactions.
- Professionally handled any issues or complaints made by customers and reported back to management to ensure a resolution.
- Managed phone calls.
Food Packer
Xochimilco Mexican Restaurant
05.2018 - 09.2018
- Maintained a clean working area.
- Carefully listened to my team members about customer's orders.
- Checked food before packing to ensure customer's satisfaction.
- Stocked supplies at the beginning and at the end of my shift.
Busser
Los Galanes Restaurant
04.2016 - 10.2016
- Clean and set up tables for customers.
- Maintained a clean environment.
- Assisted servers with checking in on customer's, refilling and supplying when needed.
- Greeted customers to their tables.
- Prepared and restocked wrapped silverware.
- Collaborated with kitchen staff and servers to ensure dishes were brought out in a timely manner.
Education
Associate of Applied Science - Social Work And Counseling Technician
Henry Ford College
Dearborn, MI08.2023
High School Diploma -
Western International High School
Detroit, MI06.2018
Skills
- Customer Service
- Communication Skills
- Attentive
- Time Management
- Multitasking
- Team Collaboration
- Sorting and Organizing
- Adaptability
- Heavy Lifting
- Resolving Issues
- Critical Thinking
Certification
- Certificate of Achievement, Michigan Transfer Agreement - August 14th, 2023
Languages
English
Spanish
Timeline
Fulfillment Associate
Amazon.com Services LLC
07.2021 - Current
Valet Cashier
Encore Service Group
10.2018 - 03.2020
Food Packer
Xochimilco Mexican Restaurant
05.2018 - 09.2018
Busser
Los Galanes Restaurant
04.2016 - 10.2016
Associate of Applied Science - Social Work And Counseling Technician
Henry Ford College
High School Diploma -
Western International High School
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