Summary
Overview
Work History
Education
Skills
Timeline
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Yazmine Reynolds

Oswego,IL

Summary

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. I offer administrative, relationship-building and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Remote Sales Reprsentative

Emler Swim School
Edinburg, TX
03.2022 - Current
  • Increased sales by offering my knowledge of the importance on swim lessons.
  • Achieved monthly sales goals by promoting the safety of swim lessons and enrolling new clients/current clients.
  • Handles between 35-45 Inbound calls daily, with expecting to close half of the deals.
  • Gave information to those inquired about our program and what makes us different and why they should choose us.
  • Multi-tasking between different tabs with information, while taking calls.
  • Collecting information from clients and putting it into IClassPro(our system)

General Manager

Aqua-tots
Mcallen, TX
09.2021 - 03.2022
  • Managed budget, employee reviews, training, and schedules.
  • Developed and maintained relationships with our members and handled any concerns they may have.
  • Did payroll, making sure it was under a certain percent.
  • Handled any interviews helping with new hire paperwork and training.
  • Received a new monthly goal and maintained to meet monthly goal.
  • Maintained to manager a staff of 30 employees.
  • Worked closely with my Regional Manager and Accountant.


Receptionist

Border Animal Hospital
Weslaco, TX
05.2021 - 09.2021
  • Greeted incoming visitors and customers professionally.
  • Kept reception area clean and neat.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered calls and directed them accordingly.
  • Main communicator between our Vet and the clients.
  • Collected payment.
  • Assisted the technicians with handling any pets coming in.

Nanny

Care.com
Oswego , IL
05.2018 - 02.2021
  • Supported children in play activities, meals and snacks, hygiene and playdates.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Helped with homework and planned activities throughout the day.

Assistant General Manager

Goldfish Swim School
Plainfield, IL
08.2015 - 02.2021
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Trained and disciplined employees to maximize performance.
  • Managed team schedule.
  • Worked closely with my management team.
  • Attended weekly meetings with corporate.
  • Experience with IClassPro and SalesForce
  • Held monthly meeting with my staff to roll out any new ideas and see how we improve on customer service.

Education

High School Diploma -

Oswego High School
Oswego, IL
12.2015

Skills

  • Post-Sales Support
  • Network Development
  • Needs Understanding
  • Inside and Outside Sales
  • Closing Sales
  • Sales Representation
  • Credit and Debt Card Processing
  • Information Updates
  • Converting Leads
  • Acquiring New Customers
  • Inbound and Outbound Leads

Timeline

Remote Sales Reprsentative

Emler Swim School
03.2022 - Current

General Manager

Aqua-tots
09.2021 - 03.2022

Receptionist

Border Animal Hospital
05.2021 - 09.2021

Nanny

Care.com
05.2018 - 02.2021

Assistant General Manager

Goldfish Swim School
08.2015 - 02.2021

High School Diploma -

Oswego High School

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Yazmine Reynolds