Yazminelly Cardona
Student
Perth Amboy,New Jersey
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance.Highly experienced in performing quality inspections and machinery operations. Attentive School Bus Monitor reliable in maintaining order. Dedicated to helping students and protecting riders. Trained in mobility assistance and conflict resolution.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Associate
Wegmans Food Markets
Woodbridge, New Jersey
07.2018 - 01.2020
- Worked varied hours to meet seasonal and business needs.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Cooprate Trainer
Milayo Inc
Jersey City, New Jersey
11.2019 - 03.2020
- Build strong working relationships with local companies, including Assurance Wireless & Verizon
- Scheduled and taught in class and online courses to increase learning opportunities.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Educated clients on proper use of products and systems.
Special Needs Bus Aide
Ryder Transportation
Cranford, New Jersey
09.2017 - 03.2020
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Check on the needs of Autistic child establishing and maintaining constructive relationships adapting to changing work priorities maintaining confidentiality
- Assisted special needs students with self-care to maintain proper hygiene while in transit.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Lifted and moved students to optimize comfort.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Cultivated trusting relationships with transported students and guardians.
Sales Associate
Marshalls
Staten Island, NY
10.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Answered customer questions about sizing, accessories and merchandise care.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Youth Soccer Coach
Kiddie Soccer
, New Jersey
08.2021 - Current
- Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
- Developed and implemented team rules.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
Education
Bachelor of Science - Psychology
Saint Peter's University
Psychology 08.2018 - Current
High School Diploma -
Academy For Urban Leadership Charter School
Perth Amboy, NJ 09.2014 - 06.2018
Skills
Customer serviceundefined
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
Timeline
Sales Associate
Marshalls
10.2021 - Current
Youth Soccer Coach
Kiddie Soccer
08.2021 - Current
Cooprate Trainer
Milayo Inc
11.2019 - 03.2020
Bachelor of Science - Psychology
Saint Peter's University
08.2018 - Current
Associate
Wegmans Food Markets
07.2018 - 01.2020
Special Needs Bus Aide
Ryder Transportation
09.2017 - 03.2020
High School Diploma -
Academy For Urban Leadership Charter School
09.2014 - 06.2018
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