Yazmin Karina Cano
Elmendorf,TX
Summary
Dynamic Licensed Nail Technician with a proven track record at Thenailroom, excelling in customer service and attention to detail. Enhanced client satisfaction through exceptional nail artistry and strict sanitation protocols, fostering a loyal repeat clientele. Skilled in time management and proficient in reservation software, ensuring seamless operations and memorable experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Nail Technician
Self-employeed
01.2019 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
Front Desk Receptionist
Intercontinental Hotels Group
02.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Increased guest retention by maintaining a welcoming and organized reception area.
Licensed Nail Technician
Thenailroom
11.2024 - 02.2025
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
- Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
- Implemented strict sanitation protocols for tools and equipment, reducing the risk of infection or contamination among clients.
- Cultivated positive relationships with vendors to ensure timely delivery of supplies while negotiating favorable pricing terms.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Designed creative nail art designs and patterns.
- Grew repeat client base through effective marketing and customer service.
Lead Host
Brasserie Mon Chou Chou
08.2022 - 12.2024
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
- Monitored inventory levels of front-of-house supplies, minimizing shortages during peak hours.
- Trained new hosts in company policies and procedures, ensuring a consistent guest experience.
- Organized waiting lists during peak hours by using effective prioritization techniques which led to reduced guest wait times.
Education
Manicurist License -
Milan Cosmetology
San Antonio, TX06-2024
High School Diploma -
Somerset Brooks Academy
San Antonio, TX06-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Hospitality best practices
- Proficient in opentable
Certification
- Licensed NailTechnician
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Intercontinental Hotels Group
02.2025 - Current
Licensed Nail Technician
Thenailroom
11.2024 - 02.2025
Lead Host
Brasserie Mon Chou Chou
08.2022 - 12.2024
Licensed Nail Technician
Self-employeed
01.2019 - Current
Manicurist License -
Milan Cosmetology
High School Diploma -
Somerset Brooks Academy
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