Ydalia Almaraz
Irving,TX
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Receptionist
The Law Office Of Vernal Farnum
08.2025 - Current
- Managed multi-line phone system, directing calls to appropriate legal staff and clients.
- Scheduled appointments and maintained calendars for attorneys, ensuring efficient time management.
- Processed incoming and outgoing mail, including legal documents and correspondence, with attention to detail.
- Assisted clients with inquiries, providing information about services and facilitating positive experiences.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Quality Control Inspector
Veritiv
03.2025 - 05.2025
- Inspected incoming materials for quality and compliance with specifications.
- Conducted routine tests on products to ensure safety and performance standards.
- Documented inspection results and reported discrepancies to management.
Insurance Agent
Festival Auto Insurance
07.2023 - 12.2023
- Assisted clients with insurance policy selection and coverage options.
- Processed new applications and renewals for auto insurance policies.
- Conducted risk assessments to determine appropriate coverage for clients.
- Educated clients on policy terms, conditions, and claims procedures.
- Maintained accurate client records in the agency management system.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Quality Control Inspector
Ameripac
05.2022 - 05.2023
- Inspected incoming materials for quality and compliance with specifications.
- Conducted routine tests on products to ensure safety and performance standards.
- Documented inspection results and reported discrepancies to management.
- Maintained clean and organized inspection areas to support efficient operations.
- Collaborated with production staff to resolve quality issues promptly.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Tested finished goods prior to shipment according to established protocols.
Education
Irving High School
Irving, Texas05.2022
Skills
- Microsoft Excel
- Order picking and processing
- Pallet jacks
- Labeling and sorting
- Cleaning and organizing
- Assembly and production
- Basic mathematics
- Picking and packing
- Heavy lifting
- Inventory audits
- Material handling
- Customer relationship management
- Effective communication
- Policy analysis
- Attention to detail
- Telephone skills
- Appointment scheduling
- Mail handling
- Document management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
The Law Office Of Vernal Farnum
08.2025 - Current
Quality Control Inspector
Veritiv
03.2025 - 05.2025
Insurance Agent
Festival Auto Insurance
07.2023 - 12.2023
Quality Control Inspector
Ameripac
05.2022 - 05.2023
Irving High School