Yecenia Romero
McKinney,TX
Summary
Bilingual professional with over 10 years of experience in fast-paced environments, delivering exceptional service and coordinating operations for diverse populations. Expertise in communication, conflict resolution, and maintaining professionalism under pressure. Committed to safety and passenger comfort, seeking Flight Attendant role to enhance travel experiences through teamwork and service excellence.
Overview
10
10
years of professional experience
Work History
Accounting & Purchasing Specialist
McKinney ISD
08.2016 - Current
- Provided exceptional customer service to staff, parents, and community members daily.
- Coordinated travel arrangements and logistics while ensuring accuracy and efficiency.
- Managed multiple priorities in a fast-paced environment while maintaining attention to detail.
- Handled confidential information with professionalism and discretion.
- Resolved inquiries and concerns through effective communication and problem-solving.
- Collaborated with various departments to ensure smooth operations and positive customer experiences.
- Maintained accurate records, reports, and financial documentation.
Caregiver (PRN)
LHC Group
11.2022 - 09.2024
- Delivered compassionate care and support to clients with diverse needs.
- Assisted individuals in stressful situations while maintaining calm and professionalism.
- Monitored client well-being and communicated concerns promptly.
- Built trust and positive relationships through attentive service and effective communication.
- Ensured client comfort, safety, and satisfaction at all times.
Administrative Support Specialist (PRN)
Wellpath - Collin County Administration
11.2019 - 08.2022
- Facilitated administrative and customer service support for visitors, employees, and management to enhance overall experience.
- Coordinated office communications to streamline processes and ensure daily operational efficiency.
- Exhibited strong organizational and multitasking skills to effectively manage tasks in a high-volume environment.
- Managed confidential information and sensitive documentation.
- Answered and directed calls while maintaining a professional and welcoming environment.
Education
Bachelor of Science -
Texas A&M University
Texarkana, TXAssociate of Arts -
Collin College
McKinney, TXSkills
- Safety & Compliance
- Customer Service Excellence
- Bilingual (English/Spanish)
- Problem Solving
- Time Management
- Fast-paced multitasking
- Adaptability & Flexibility
- Team Collaboration
- Professional Communication
- Conflict Resolution
- Emergency response
Timeline
Caregiver (PRN)
LHC Group
11.2022 - 09.2024
Administrative Support Specialist (PRN)
Wellpath - Collin County Administration
11.2019 - 08.2022
Accounting & Purchasing Specialist
McKinney ISD
08.2016 - Current
Bachelor of Science -
Texas A&M University
Associate of Arts -
Collin College