Yeemin McIntyre
Summary
Catering Coordinator with the Dorchester Collection who has demonstrated an exceptional ability to oversee complex events with a keen eye for detail and commitment to providing unparalleled guest experiences. With a foundation in hospitality and sales, I am poised to bring innovative solutions and a forward-thinking approach to the role of Creative Supervisor. My experience is marked by a proactive attitude and a drive to exceed expectations in every project undertaken.
Overview
16
16
years of professional experience
Work History
Catering Coordinator
Hotel Bel-Air
08.2011 - Current
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Increased repeat business through strong relationship-building with clients and vendors.
- Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
Catering Coordinator/Administrative Assistant
The Beverly Hills Hotel
04.2008 - 08.2011
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Bachelor of Science - Business Administration
UC, Riverside
Riverside, CA06.2002
Skills
- Collaboration and Teamwork
- Cricut
- Critical Thinking
- InDesign
- Event Coordination
- Microsoft Excel
- Reliable and Responsible
- Microsoft Word
- Time Management
- Nexus/Nexus S&C
Timeline
Catering Coordinator
Hotel Bel-Air
08.2011 - Current
Catering Coordinator/Administrative Assistant
The Beverly Hills Hotel
04.2008 - 08.2011
Bachelor of Science - Business Administration
UC, Riverside
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