Yeilineshka Pomales-Perez
New Britain
Summary
Adept at thriving in high-volume dining environments, I leveraged my exceptional customer service skills at Nordstrom/Marketplace Cafe to enhance guest experiences. My skills in dining establishments and menu memorization, combined with a strong work ethic, significantly contributed to efficient workflow and elevated guest satisfaction. Proven ability to foster teamwork and maintain attention to detail while being able to multi-task under stress.
Overview
2024
2024
years of professional experience
Work History
Server
Nordstrom/Marketplace. Cashe
- Worked with POS system to place orders, manage bills, and multi-task.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Hostess
Las Tortas Mx
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Server
Crave Food Truck
11.2022 - 11.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Assembly Room
11.2021 - 07.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
High School Diploma - N/A
Crec Civic Leadership High School
Enfield, CT06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Menu memorization
- High volume dining
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Crave Food Truck
11.2022 - 11.2023
Hostess
Assembly Room
11.2021 - 07.2022
Server
Nordstrom/Marketplace. Cashe
Hostess
Las Tortas Mx
High School Diploma - N/A
Crec Civic Leadership High School
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