YEIMI CRUZ
Houston,TX
Summary
Adept Medical Assistant with a proven track record at Houston Family Medicine & Pediatrics, enhancing clinic efficiency and patient care through expert management of medical records and patient scheduling. Demonstrates strong phlebotomy skills and compassionate communication, significantly improving patient trust and clinic workflow. Fluent in multiple languages and a reliable team player, consistently adheres to HIPAA and infection control protocols.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Houston Family Medicine &Pediatrics
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
High School Diploma -
MPJ ACADEMY OF EXCELLENCE
Houston, TX12.2023
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Phlebotomy Techniques
- Specimens collection and processing
Timeline
Medical Assistant
Houston Family Medicine &Pediatrics
03.2024 - Current
High School Diploma -
MPJ ACADEMY OF EXCELLENCE
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