Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Macondo Restaurant and Bakery
01.2022 - 12.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Take care customers in a timely manner. Helped general manager with scheduling, tipping out and receiving order shipments.
Warehouse Assistant
Port Logistics Group
01.2020 - 01.2022
Aided the supervisor in daily tasks including floor work, distributing tasks to employees, resolving issues for employees, management, and/or clients.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
High School Diploma -
Clifton High School
333 Colfax Ave, Clifton NJ 07013
06-2019
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Team motivation
Task delegation
I am focused, dedicated, adaptable, reliable, and a quick learner
I am bilingual with Fluency in both English and Spanish,