Yeixalee MORALES Haddock
Kissimmee,FL
Summary
Dynamic Shift Manager at Summerwind Food Inc. with proven expertise in inventory management and team leadership. Successfully enhanced operational efficiency and customer satisfaction through effective employee scheduling and cash handling. Recognized for fostering positive relationships and resolving customer issues promptly, contributing to a thriving work environment.
Overview
2
2
years of professional experience
Work History
Shift Manager
Summerwind Food Inc.
Kissimmee, Florida
03.2025 - Current
- Managed inventory levels and coordinated stock replenishment with suppliers.
- Scheduled employee shifts and ensured adequate coverage for all positions.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Assisted in resolving escalated customer service issues in a timely manner.
Area Team Leader
Summerwind Food Inc.
Kissimmee, Florida
01.2025 - 02.2025
- Supervised daily operations and ensured team adherence to safety protocols.
- Led team meetings to communicate goals and gather feedback from members.
- Trained new staff on operational procedures and company policies effectively.
- Evaluated employee performance regularly and provided constructive feedback when necessary.
Crew Member
Summerwind Food Inc.
Kissimmee, Florida
07.2023 - 12.2024
- Prepared food items according to company recipes and safety standards.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Provided excellent customer service by taking and processing orders promptly.
- Operated kitchen equipment safely while adhering to operational procedures.
- Handled cash transactions accurately and processed payments efficiently.
- Engaged with customers to enhance their dining experience and address inquiries.
Education
High School Diploma -
New Dimensions High School
Kissimmee, FL05.2024
Skills
- Inventory management
- Employee scheduling
- Cash handling
- Customer service
- Safety compliance
- Team leadership
Languages
Spanish
Professional
Timeline
Shift Manager
Summerwind Food Inc.
03.2025 - Current
Area Team Leader
Summerwind Food Inc.
01.2025 - 02.2025
Crew Member
Summerwind Food Inc.
07.2023 - 12.2024
High School Diploma -
New Dimensions High School