Yelena Dovgan
Las Vegas,NV
Summary
Skilled Therapist with twenty years of experience. I am dedicated to ensuring my clients receive an individualized service customized to their needs. My skill sets include building strong connections that enable high guest retention,upgrading services, and enhancements to provide guests with the upmost experience. I am looking to join an organization that will use my extensive experience and allow me to further grow in my passion.
Overview
20
20
years of professional experience
Work History
Massage Therapist
Westgate Hotel and Casino
Las Vegas, NV
10.2024 - Current
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Massage Therapist
Mirage Hotel & Casino
Las Vegas, NV
06.2006 - 07.2024
- Assess guest needs, and contraindication prior to service completion
- Offer individualized upgrades and enhancements to elevate gueste experience
- Establish and develop a strong guest base, increasing department profits
- Accountable for the replenishment of linens, and enhancements
- Alleviate tension buildup on expecting mothers, while maintaning safety standards
- Uphold company policies, procedures, and perfomance standards
- Recived Customer Service Excellence award for 2017, 2018, and 2019
- Presented "Excellence Stars Here" Award, by The Mirage President and VP in 2015
Massage Therapist
Dolphin Court Salon and Day SPA
Las Vegas, NV
07.2004 - 06.2006
- Ensure that licensing and trainings are maintained and updated
- Maintain a clean and sanitized work area
- Educate clients on various massage therapy benefits, and selfcare practices
- Identify problematic areas of tension to target, providing the best results and relief
- Sustain high customer service standards in presentation and care provided
- Create a comfortable enviroment, enabling full relaxation and stress reduction
Education
Deep Tissue Spa Therapy, Sport Massage, Medical
Northwest Health Career College
Las Vegas, NV06-2004
Skills
- Anatomy
- Swedish massage
- Aromatherapy
- Hot stone massage
- Sports massage
- Prenatal massage
- Reflexology
- Body treatments
- Deep tissue massage
- Spa treatment knowledge
Languages
Russian
Native/ Bilingual
English
Professional
Timeline
Massage Therapist
Westgate Hotel and Casino
10.2024 - Current
Massage Therapist
Mirage Hotel & Casino
06.2006 - 07.2024
Massage Therapist
Dolphin Court Salon and Day SPA
07.2004 - 06.2006
Deep Tissue Spa Therapy, Sport Massage, Medical
Northwest Health Career College
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