Yelena Goldashkin

WOODBURN,OR

Summary

Dedicated customer service professional with expertise in front desk operations and managing client communications. Delivered customized massage sessions, scheduled appointments, and maintained an inviting atmosphere for guests. Managed time effectively by keeping treatment rooms organized and multitasking during peak hours, enhancing client satisfaction through clear communication and prompt service.

Overview

Language

year of post-secondary education

years of professional experience

Work History

Licensed Massage Therapist

Self employed

WOODBURN, OR

10.2020 - Current

Provided customized massage sessions for clients.
Sanitized treatment rooms, linens, and equipment between appointments.
Scheduled appointments and managed client communications independently.
Oversaw front desk tasks including scheduling and patient check-out. such as scheduling appointments, checking out patients or answering phone calls.

Front Desk Receptionist

Elements Massage

Wilsonville, Oregon

01.2020 - 08.2020

Greeted guests and managed the warm front desk arrivals.
Answered phone calls and shared service details with prospective clients.
Scheduled massage appointments.
Processed payments, memberships, and gift card transactions accurately.

Education

LMT - Massage Therapy

Everest Institute

Tigard, Or

12.2013 - 12.2014

Woodburn High School

WOODBURN, OR

Skills

Front desk operations
Payment processing
Customer service

Time management
Clear communication

Languages

Russian

Native/ Bilingual

Timeline