Yelena Piglitsin
Office Administration
Sacramento,CA
Summary
Goal-focused individual with over six years in customer service, communications, and client relations, with a BS degree in health science. Accustomed to multitasking, working quickly to meet challenging demands, and considered hardworking and reliable with great interpersonal skills. Seeking a role in a thriving, growing, company to apply these skills in order to achieve corporate development goals.
Overview
8
8
years of professional experience
Work History
Office Adminsitration
Testworld
10.2023 - Current
- Generated reports, correspondence, confidential files, and internal communications
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Skilled in organizing workflows, maintaining records, and improving administrative processes to support team productivity and smooth office operations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed day-to-day office operations, including scheduling, filing, and document preparation
- Comfortable learning new software and adapting to new systems
In-Home Babysitter
Care.com Inc
06.2021 - Current
- Established relationships with children and parents to build trust.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Communicated with parents regarding children's progress and development, raising any issues.
- Performed age-appropriate activities that promoted physical and mental development of child.
Waitress/Event Assistant
Grand Pavillion Banquet Hall
09.2017 - 06.2021
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Set up event facilities and equipment, cleaned areas prior and after event, and organized supplies.
Education
Bachelor of Science - Health Science
California State University of Sacramento
05.2023
Skills
- MS Office Proficient
- Typing Proficiency
- Customer Service (6 years)
- Knowledge of Basic Software
- Self-Motivation
- Accuracy and Attention to Detail
- Strong Communication Skills (6 years)
- Time Management
- Problem-Solving Ability
Accomplishments
Attained valedictorian award at Futures High School graduation class of 2019.
Languages
Russian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Adminsitration
Testworld
10.2023 - Current
In-Home Babysitter
Care.com Inc
06.2021 - Current
Waitress/Event Assistant
Grand Pavillion Banquet Hall
09.2017 - 06.2021
Bachelor of Science - Health Science
California State University of Sacramento