Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Yelina Medrano Skipper

Tampa,FL

Summary

Highly motivated professional with excellent customer service skills.Strengths include strong communication skills (English and Spainish) , problem solving abilty and the ability to adapt to different work enviroments.

Overview

21
21
years of professional experience

Work History

Administrative Assistant/Discipline

Sunlakes High School
Land O' Lakes, FL
08.2008 - 05.2021
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Maintained a safe and orderly learning environment for all students.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Monitored student behavior in classrooms, hallways, and cafeteria.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.

Administrative Assistant/Discipline

Pineview Middle School
Land O' Lakes, FL
08.2000 - 05.2008
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.

Barista

Holy Grounds Coffe Shop
Wesley Chapel, FL
08.2001 - 08.2003
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Recognized by management for providing exceptional customer service.

Sales Associate

Victoria's Secret & PINK
Tampa, FL
01.2000 - 12.2001
  • Helped customers find specific products, answered questions, and offered product advice.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Associate of Arts -

Miami Dade College
Miami, FL
07-1972

High School Diploma -

Hialeah High School
Miami
06-1970

Some College (No Degree) - Education

University of South Florida
Tampa, FL

Skills

  • Customer service
  • File management
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Fast learner
  • Bilingual communication

Languages

Spainish
Full Professional

Affiliations

  • Organized Relay For Life at Sunlake High School. (2008 - 2015)
  • Union Representative for support personnel at Sunlake High School. (2010- 2020)

Accomplishments

  • Support Personnel of the Year at Pineview Middle School. (2000)
  • Support Personnel of the Year at Sunlakes High School. (2008)

References

References available upon request.

Timeline

Administrative Assistant/Discipline

Sunlakes High School
08.2008 - 05.2021

Barista

Holy Grounds Coffe Shop
08.2001 - 08.2003

Administrative Assistant/Discipline

Pineview Middle School
08.2000 - 05.2008

Sales Associate

Victoria's Secret & PINK
01.2000 - 12.2001

Associate of Arts -

Miami Dade College

High School Diploma -

Hialeah High School

Some College (No Degree) - Education

University of South Florida

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Yelina Medrano Skipper