Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yelisa Ramos

Tampa,FL

Summary

Dynamic and engaging professional with a proven track record in customer service excellence, notably at Moreno Bakery. Skilled in complaint handling and team collaboration, I excel in creating positive customer experiences through excellent communication and understanding customer needs. Demonstrated ability to remain calm and professional under pressure, ensuring high levels of customer engagement and satisfaction.

Overview

6
6
years of professional experience

Work History

Customer Service

Moreno Bakery
Brandon Fl
11.2022 - 06.2023

-Customer service & cashier ,also sandwich preparation, answering food and taking orders

Customer Service

Los Gorditos Food Truck
Tampa, FL
02.2017 - 12.2020

Customer service ,cashier

Taking orders over the phone and providing excellent customer service

Education

11th Grade -

Bloomingdale High School
Riverview, FL

Skills

  • Complaint Handling
  • Social Media
  • Team Collaboration
  • Customer Engagement
  • Customer Service
  • Multitasking
  • Calm and Professional Under Pressure
  • Reliability
  • Excellent Communication
  • Understanding Customer Needs
  • Customer service excellence

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service

Moreno Bakery
11.2022 - 06.2023

Customer Service

Los Gorditos Food Truck
02.2017 - 12.2020

11th Grade -

Bloomingdale High School
Yelisa Ramos