Yelitza Cruz
Kissimmee
Summary
Dynamic Area Supervisor with a proven track record at Ross Dress for Less, excelling in team management and production oversight. Enhanced employee retention by fostering a positive environment and implementing effective task delegation strategies. Committed to continuous improvement and collaboration, driving operational success through strong communication and leadership skills.
Overview
17
17
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
08.2022 - 05.2025
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Facility Attendant
City of Kissimmee
05.2013 - 03.2020
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Assistant Manager
Dollar Tree
01.2008 - 07.2012
- Planned sequence of operations and established schedule.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Education
Bachelor Of Accounting - Accounting And Finance
Homestead Senior High School
Homestead, FL05.1997
Skills
- Team management
- Production management
- Task delegation
- Multi-unit management
Languages
English
Native or Bilingual
Timeline
Area Supervisor
Ross Dress for Less
08.2022 - 05.2025
Facility Attendant
City of Kissimmee
05.2013 - 03.2020
Assistant Manager
Dollar Tree
01.2008 - 07.2012
Bachelor Of Accounting - Accounting And Finance
Homestead Senior High School
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