Yelizaveta Jasik
Saginaw,MI
Summary
Detail-oriented professional known for a strong work ethic and ethical standards. Proven ability to communicate effectively, both verbally and in writing, while building positive relationships that drive team success. Consistently exceeds goals through strategic collaboration and dedication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional Support Center Representative III
Charter Communications, Spectrum
Saginaw, MI
09.2023 - Current
- Providing outstanding customer service and support to Charter customers.
- Successfully managed multiple tasks that were assigned daily.
- Regional Support Center Representative III • Providing outstanding customer service and support to Charter customers.
1st Grade Teacher
RPSA
Flint, MI
01.2021 - 08.2023
- Communicated regularly with parents through phone calls and conferences.
- Created lesson plans and included differentiated instruction techniques.
- Created a classroom environment conducive to learning and appropriate to the age level and interests of students.
Student Office Worker
Western Michigan University Educational Technology
Kalamazoo, MI
08.2016 - 05.2020
- Proficiently managed incoming calls, emails, and checked in/out equipment for faculty.
- Demonstrated strong interpersonal skills in communicating with colleagues and faculty.
- Monitored different labs and completed opening and closing duties.
Education
Bachelor of Science - Elementary Education
Western Michigan University
Kalamazoo, MI12-2020
Skills
- Communication
- Teamwork
- Time management
- Customer service
- Problem solving
- Microsoft Office
- Decision-making
- Active listening
- Adaptability
Certification
- Leadership 101 Conventional- NCTI (January 2024)
- Excellence In Customer Service Conventional- NCTI (January 2024)
- Effective Communication- NCTI (May 2024)
Accomplishments
- Dean's List 2016-2020
- Honors- John Glenn High School (2015-2016)
- Varsity Letter- John Glenn High School (2015-2016)
Timeline
Regional Support Center Representative III
Charter Communications, Spectrum
09.2023 - Current
1st Grade Teacher
RPSA
01.2021 - 08.2023
Student Office Worker
Western Michigan University Educational Technology
08.2016 - 05.2020
- Leadership 101 Conventional- NCTI (January 2024)
- Excellence In Customer Service Conventional- NCTI (January 2024)
- Effective Communication- NCTI (May 2024)
Bachelor of Science - Elementary Education
Western Michigan University
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