Yelyzaveta Rudiuk

* Ensured comprehensive benefits coverage (private medical insurance, pension, and other

company perks) for employees across EMEA by generating and analysing weekly and monthly reports

* Spearheaded the creation of a Parental Leave Policy in Australia, which is now fully

implemented and contributes to the company’s global commitment to employees' well-being

* Onboarded new joiners, answered queries via email and Slack, and ensured successful vendor communication

* Presented key employee ‘Personas’ based on in-depth interviews at the 2024 People Team

Summit in Atlanta, Georgia, shaping strategic decisions for global benefits enhancements

* Designed and executed promotional campaigns for the Employee Assistance Program (EAP)

* Delivered culturally sensitive guest services in a high-pressure environment, ensuring

seamless communication and positive experiences for diverse clientele

* Produced and analysed daily, weekly, and monthly administrative reports to optimise

operational efficiency

* Handled inquiries across multiple platforms (email, Booking.com, Expedia) in four languages, demonstrating strong multilingual communication skills

* Thrived in a fast-paced environment, managing competing priorities with professionalism and attention to detail, while fostering an inclusive and welcoming atmosphere

* Demonstrated exceptional communication skills by effectively resolving customer inquiries

* Provided outstanding customer service

* Coordinated event catering operations, ensuring timely delivery and presentation of high

quality food and beverages

* Managed planning and execution of weekly events, ensuring a smooth experience for the

attendees