I have a Bachelor's degree in Architecture and Urban Planning and experience managing my own clothing retail business in Ethiopia, where I handled customer service, sales, inventory and International purchasing. Through this experience, I developed strong communication, organizational, and problem solving skills.
For the past several years, I have managed my household, strengthening my ability to multitask, stay organized, and adapt to changing priorities. I am fluent in English and Amharic, with beginner-level proficiency in Italian and Mandarin. I enjoy helping people and am exited to bring my customer service skills, reliability and positive attitude to United Airlines.