Yen An
Philadelphia,US
Summary
Application Development Advisor with extensive experience at Cigna, specializing in UI development and cross-functional collaboration. Achieved a 60% reduction in testing time through the implementation of responsive design strategies. Demonstrated strong communication and problem-solving skills, consistently delivering high-quality solutions aligned with user needs and accessibility standards.
Overview
11
11
years of professional experience
Work History
Application Development Advisor
Evernorth Health Services
Philadelphia, PA
03.2024 - Current
- Develop reusable UI components for multiple internal clients and projects.
- Resolve user-reported bugs and accessibility issues within specified timelines, minimizing disruption to applications.
- Debug UI-related problems utilizing browser developer tools, including Chrome DevTools. Evinced and BrowserStack.
- Collaborate with product managers to clarify project scope and deliverables.
- Create responsive designs that are adaptable to various screen sizes and devices.
- Test cross-browser compatibility across Google Chrome, Firefox, and Safari.
- Redesign and implement web applications to adhere to industry standards.
- Participate in regular code reviews with peers to maintain high-quality standards across all projects.
Application Development Advisor
Cigna
Philadelphia, US
01.2018 - 02.2024
- Developed dynamic user interfaces for mobile and web applications in Agile environments using HTML, JavaScript, React, Bootstrap, and GIT.
- Translated user requirements into scalable code and aligned prototypes with client specifications.
- Conducted code reviews and provided feedback to elevate code quality.
- Performed testing on web pages and analyzed user feedback to enhance responsiveness.
- Coordinated with cross-functional teams to uncover enhancement opportunities.
- Provided daily application support to diagnose and resolve issues.
- Identified solutions to technical challenges impacting application performance.
- Migrated legacy websites to CMS platform while maintaining data integrity.
IT Project Lead
Cigna
Philadelphia, US
07.2016 - 12.2017
- Achieved seamless migrations for 27 medium-sized clients, generating annual savings of $350K.
- Identified process improvements and efficiencies through Agile/Scrum reviews.
- Created user stories and managed the backlog while capturing risks to critical milestones.
- Cultivated professional relationships with over 25 clients to enhance engagement.
Quality Assurance Analyst
DSG-US Inc
Malvern, US
01.2014 - 12.2015
- Implemented solutions that reduced testing time by 60% and ensured the quality of electronic HIPAA data-capturing software.
- Managed the end-to-end development process of e-Clinical software for 6,000 online patients across the United States and Europe.
- Developed business requirements, test cases, and documentation for diverse clinical provider projects.
- Troubleshot data issues using SQL to analyze 10,000 records and identify root causes with advanced Excel skills.
- Streamlined quality assurance processes through automated testing scripts, enhancing defect detection by 25% while cutting manual testing time by over 50 hours monthly.
Education
Master’s - Information Systems
Drexel University
Philadelphia, PA01.2017
Skills
- Collaboration
- Critical thinking
- Communication
- Attention to detail
- Problem solving
- UI and UX design
- Mobile and web development
- Microsoft Office proficiency
- JIRA project management
- Microsoft Project management
- Analytical skills (Python, SQL, SAP)
- Front-end development (HTML, JavaScript, CSS, React, Bootstrap, GIT)
- AWS Cloud Practitioner Certification 2023
Timeline
Application Development Advisor
Evernorth Health Services
03.2024 - Current
Application Development Advisor
Cigna
01.2018 - 02.2024
IT Project Lead
Cigna
07.2016 - 12.2017
Quality Assurance Analyst
DSG-US Inc
01.2014 - 12.2015
Master’s - Information Systems
Drexel University
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