Yen An
Philadelphia,US
Summary
Application Development Advisor with extensive experience at Cigna, specializing in UI development and cross-functional collaboration. Achieved a 60% reduction in testing time through the implementation of responsive design strategies. Demonstrated strong communication and problem-solving skills, consistently delivering high-quality solutions aligned with user needs and accessibility standards.
Overview
11
11
years of professional experience
Work History
Application Development Advisor
Evernorth Health Services
Philadelphia, PA
03.2024 - Current
- Develop reusable UI components for multiple internal clients and projects.
- Resolve user-reported bugs and accessibility issues within specified timelines, minimizing disruption to applications.
- Debug UI-related problems utilizing browser developer tools, including Chrome DevTools. Evinced and BrowserStack.
- Collaborate with product managers to clarify project scope and deliverables.
- Create responsive designs that are adaptable to various screen sizes and devices.
- Test cross-browser compatibility across Google Chrome, Firefox, and Safari.
- Redesign and implement web applications to adhere to industry standards.
- Participate in regular code reviews with peers to maintain high-quality standards across all projects.
Application Development Advisor
Cigna
Philadelphia, US
01.2018 - 02.2024
- Developed dynamic user interfaces for mobile and web applications in Agile environments using HTML, JavaScript, React, Bootstrap, and GIT.
- Translated user requirements into scalable code and aligned prototypes with client specifications.
- Conducted code reviews and provided feedback to elevate code quality.
- Performed testing on web pages and analyzed user feedback to enhance responsiveness.
- Coordinated with cross-functional teams to uncover enhancement opportunities.
- Provided daily application support to diagnose and resolve issues.
- Identified solutions to technical challenges impacting application performance.
- Migrated legacy websites to CMS platform while maintaining data integrity.
IT Project Lead
Cigna
Philadelphia, US
07.2016 - 12.2017
- Achieved seamless migrations for 27 medium-sized clients, generating annual savings of $350K.
- Identified process improvements and efficiencies through Agile/Scrum reviews.
- Created user stories and managed the backlog while capturing risks to critical milestones.
- Cultivated professional relationships with over 25 clients to enhance engagement.
Quality Assurance Analyst
DSG-US Inc
Malvern, US
01.2014 - 12.2015
- Implemented solutions that reduced testing time by 60% and ensured the quality of electronic HIPAA data-capturing software.
- Managed the end-to-end development process of e-Clinical software for 6,000 online patients across the United States and Europe.
- Developed business requirements, test cases, and documentation for diverse clinical provider projects.
- Troubleshot data issues using SQL to analyze 10,000 records and identify root causes with advanced Excel skills.
- Streamlined quality assurance processes through automated testing scripts, enhancing defect detection by 25% while cutting manual testing time by over 50 hours monthly.
Education
Master’s - Information Systems
Drexel University
01.2017
Skills
- Collaboration
- Critical thinking
- Communication
- Attention to detail
- Problem solving
- UI and UX design
- Mobile and web development
- Microsoft Office proficiency
- JIRA project management
- Microsoft Project management
- Analytical skills (Python, SQL, SAP)
- Front-end development (HTML, JavaScript, CSS, React, Bootstrap, GIT)
Certification
- AWS Certified Cloud Practitioner- 2023
Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Languages
Vietnamese
Full Professional
Timeline
Application Development Advisor
Evernorth Health Services
03.2024 - Current
Application Development Advisor
Cigna
01.2018 - 02.2024
IT Project Lead
Cigna
07.2016 - 12.2017
Quality Assurance Analyst
DSG-US Inc
01.2014 - 12.2015
Master’s - Information Systems
Drexel University
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