Yen Vo

• Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
• Took extensive notes to document lessons and further solidify learning objectives.
• Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
• Formed study groups to support exam preparation.
• Worked with industry professionals to further drive learning goals.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• Skilled at working independently and collaboratively in a team environment.

• Kept client's nails in great condition and offered advice on maintaining manicures.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Collaborated with other team members on special projects like bridal parties or group manicure events, ensuring smooth coordination of services and an enjoyable experience for all involved.
• Designed creative nail art designs and patterns.
• Executed pedicures and manicures using professional quality products and tools.

As a surveyor - Measuring and mapping the physical features of land, properties, and construction sites.

Use advanced equipment and techniques to accurately determine boundaries, dimensions, elevations, and other spatial information, which is essential for property ownership, land development, and ensuring the proper alignment of structures.

Collaborate closely with architects, engineers, and construction professionals to ensure that projects adhere to land regulations and property boundaries.

As a CAD technician - create high-quality detailed technical drawings and plans based on designs supplied by architects and designers and make modifications to existing drawings.

Provide accurate, detailed and to scale drawings.

Conduct site visits and surveys when required.

• Updated and maintained customer information, documents and records.
• Completed data entry tasks with accuracy and efficiency.
• Scanned documents and saved in database to keep records of essential organizational information.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
• Passionate about learning and committed to continual improvement.
• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• Worked well in a team setting, providing support and guidance.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Trained new personnel regarding company operations, policies and services.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.