YenChing Chao
Missoula,MT
Summary
Detail-oriented medical coding student with training in health records, ICD-10 coding, HIPAA compliance, and code assignment research. Known for strong organization, accuracy, and regulatory awareness.
Overview
2
2
Languages
18
18
years of professional experience
Work History
registered mail clerk
USPS
Missoula, Montana
11.2014 - Current
- Prepared certified, registered, and accountable mail for secure processing.
- Sorted incoming mail according to USPS routing rules and delivery procedures to ensure timely and accurate delivery.
- Processed outgoing mail with postage meters, labels, and priority handling to facilitate efficient dispatch.
- Verified addresses and postage compliance against USPS mailing regulations.
- Operated automated mailroom equipment, including sorting machines, postage meters, fax machines, and copiers.
- Scanned mail pieces into USPS tracking systems for accurate status updates.
- Maintained compliance with federal regulations governing mailing processes.
- Assisted customers with mail inquiries, package pickups, and service requests.
Hostess/Server
Chinatown Restaurant
Bozeman, Montana
12.2008 - 06.2014
- Greeted guests at Chinatown restaurant, managing seating flow to optimize dining capacity.
- Took food and beverage orders accurately from tables.
- Presented menus and shared daily specials with diners.
- Delivered meals, ensuring guest satisfaction by promptly addressing any concerns during service.
- Maintained polite, professional service to encourage guest questions and order placement.
- Worked with kitchen staff on order timing and table readiness.
- Processed payments and balanced checks in a restaurant POS system, maintaining accurate transaction records.
- Answered phone calls and handled reservation requests for the Chinatown restaurant.
Education
Medical Information Technology - Health Information Coding Specialty
Missoula College
Missoula, MT01-2027
Bachelor of Science - Business
Eastern Oregon University
La Grande, OR05-2008
Skills
- Medical coding
- ICD-10 coding
- Health records
- Medical terminology
- EHR systems
- Attention to detail
- Customer service
- Problem-solving skills
- Strong organization skills
- Federal guideline proficiency
- Team collaboration
- Regulatory compliance
- Records management
- Record assessment
- Code assignment research
- Procedural coding
- HIPAA compliance
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
registered mail clerk
USPS
11.2014 - Current
Hostess/Server
Chinatown Restaurant
12.2008 - 06.2014
Medical Information Technology - Health Information Coding Specialty
Missoula College
Bachelor of Science - Business
Eastern Oregon University