TeShara Hendrieth
Virginia Beach,VA
Overview
13
13
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
Norfolk, VA
06.2023 - Current
- Delivers letters, documents, and parcels to businesses and homes.
- Travels planned routes on foot or by truck.
- Collects outgoing mail along route, and when necessary, collects money for postage due.
- Sorts mail, including packages, according to delivery sequence.
- Loads sacks and boxes filled with mail onto and off mail truck.
- Maintains logs to monitor delivery rates and vehicle maintenance scheduling.
- Obtains signatures on registered, insured, and certified mail.
- Sells stamps, money orders, and other postal products to customers along route, particularly on rural routes.
- Communicates with dispatcher and modifies route according to instructions when needed.
- Answers questions about USPS or company policies from customers along routes.
- Provides change-of-address cards and other postal forms.
- Operates postal equipment.
Flight Attendant
PSA American Airlines
01.2020 - 06.2023
- Assisting the Captain in the safe and efficient conduct of the flight planning through termination
- Complying with all applicable FARs, TSA, DOT regulations, company procedures and policies
- Performing the correct and timely completion of all duties assigned by either the company or Captain
- Conducting a preflight inspection of all cabin emergency equipment applicable to the type of aircraft as outlined in the Inflight Manual
- Promptly reporting any mechanical discrepancies to the Captain
- Advocating directly and clearly to the Captain perceptions he or she may have relative to the safety of the passengers
- Maintaining a high degree of crew coordination and professionalism
- Performing duties in a professional, efficient and cordial manner at all times when on duty
- Completing of records and reports as required
- Performs other duties as assigned to support the efficient operation of the department and company.
Claims and dispute specialist trainer
Geico
12.2019 - 11.2020
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
- Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
- Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed
- Provides back-up for any support functions in the office
- Receives, screens and routes incoming telephone calls and other electronic correspondence
- Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
- Generates and sends appropriate forms to insured/claimant for completion
- Processes claims payments
- Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties.
Residential Counselor
South Eastern Virginia Training Center
10.2015 - 12.2019
- Excellent People's Person Skills
- Demonstrate measures to ensure staff and individuals safety
- Transporting patient
- Transferring patient
- Knowledge of proper use of equipment
- Assist with daily ADL's
- Developing and implementing behavior plans, training relevant parties and providing ongoing support
- Attend meeting and also calls in regards to service.
Nursing Assistant
Hand And Heart Home Care
04.2013 - 09.2015
- Excellent People's Person Skills
- Demonstrate measures to ensure staff and patients safety
- Transporting Patients
- Transferring Patients
- Knowledge and proper use of equipment
- Specimen collections
- Drainage care- foley catheters
- Assist patients with ADL's
- Assist patients with self-Admin Medication
- Data collection
- Make, change bed linen
- Medical Appointments.
Billing Specialist/Administrative Assistant
Vogel Pediatrics
02.2011 - 04.2013
- Responsibilities: Translate patient information into alphanumeric medical code
- Collect, post, and manage patient account payments
- Submit claims to insurance
- Prepare and review patient statements
- Review delinquent accounts and call for collection purposes
- Process payments from insurance companies
- Maintain strict confidentiality
- Code patient services and enter into computer
- Sort and file paperwork
- Ensure healthcare facilities are reimbursed for all procedures
- Handle information about patient treatment, diagnosis, and related procedures to ensure proper coding
- Know several different coding systems, including Level 1 HCPCS and Level 2 HCPCS
- Use computers to read and organized charts
- Follow up to see if a claim is accepted or denied
- Investigate rejected claim to see why denial was issued
- Investigate insurance fraud and report if found
- Issue invoices to customers
- Issue monthly customer statements
- Update customer files with issued invoices
- Process credit memos
- Update the customer master file with contact information
- Track exceptions between the shipping log and invoice register
- Enter invoices into customer invoicing web sites
- Submit invoices by electronic data interchange.
Education
General Education Diploma -
Virginia Commonwealth Challenge
Nursing assistants certificate -
Training Solutions
Med Tech -
ACT Nursing Services
Adult And Child CPR/ First Aid -
Tova Training
Skills
- Customer Service
- Hipaa
- CPT Coding
- Medical Coding
- Medical Billing
- ICD-9
- Medical Records
- Underwriting
- Hospice Care
- EDI
- Calendar Management
- Microsoft office, word, excel, PowerPoint
- Scheduling
- Registration
Cover Letter
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.
I can be reached at the number above or at my email address.
Sincerely,
TeShara Hendrieth
References
- South Eastern Virginia Training Center, Asia Moore, 757-359-0034
- Volunteer work Supervisor, Latia Anderson, 757-803-1092
- Geico Supervisor, Laquitta Ricks, 832-470-0756
Timeline
Mail Carrier
United States Postal Service, USPS
06.2023 - Current
Flight Attendant
PSA American Airlines
01.2020 - 06.2023
Claims and dispute specialist trainer
Geico
12.2019 - 11.2020
Residential Counselor
South Eastern Virginia Training Center
10.2015 - 12.2019
Nursing Assistant
Hand And Heart Home Care
04.2013 - 09.2015
Billing Specialist/Administrative Assistant
Vogel Pediatrics
02.2011 - 04.2013
General Education Diploma -
Virginia Commonwealth Challenge
Nursing assistants certificate -
Training Solutions
Med Tech -
ACT Nursing Services
Adult And Child CPR/ First Aid -
Tova Training